My ISP is Comcast and I couldn’t be happier. “What!?” you say. I know, I know. Realize that most people deal with Comcast as a residential customer and the horror stories I hear are typically related to that class of service. There is another Comcast - the business services group. I am not sure at what point in the corporate hierarchy the two groups separate.Comcast provides an a la carte business service called Comcast Workplace. I have this service at my office. I pay monthly for two things: a connection that averages 10 Mbit inbound and 1.5 Mbit outbound, and a block of static IP addresses. Actually, the service agreement is for about 9 Mbit, but some days we get upwards of 12 Mbit. That’s it, no bundles, no block of useless email addresses, no free web storage, no browser toolbars, nothing. I am paying for exactly what is needed - bandwidth and addresses - no more. This is a business connection, and I run web and email servers here for a few low traffic domains. Inbound and outbound VPN is almost always running. The catch? In terms of paying for exactly what you need and obtaining a phone number directly to network engineers, expect to pay 2-3 times what you pay for residential cable Internet service. “What!?” you say again.A positive example of the service I get was when I needed to change the reverse lookup on the IP addresses. The customer support person at Comcast knew exactly what needed to happen and replied, “Please hold while I transfer you to network engineering.” The process took about 10 minutes on the phone and about 6 hours later the changes were live. After having the service in place since January 2006, the connection has been down once for a total of about 2-3 hours. That outage was due to a deep freeze here in Denver and that impacted equipment at Comcast’s location. They were attentive enough to send someone to my office within 45 minutes of reporting the outage to work the problem back to their site.For now, the office is happy and Comcast stays.